Customer Service
Discover how to make every client connection a positive one—a skill that’s especially crucial during an economic downturn. Our customer satisfaction training seminars demonstrate practical ways you can hold on to your valuable customer base and win repeat business. These customer service training courses also show you how to measure your organization’s ability to meet and exceed customer expectations.
Take the first step toward becoming more customer service centered by attending any of the customer satisfaction training seminars listed below.
| BASIC AND CORE SKILLS |
| A Moment Of Truth In Action |
| Client Relationship And The Service Quality Mindset |
| Complaints Management : Customer Feedback & Complaint Handling |
| Creating Customer Value for Life Through CRM |
| Customer Centric For Excellent Customer Service |
| Customer Relationship Management (CRM) |
| Customer Service Champions |
| Customer Service Excellence – The Secrets Of Excellence Service |
| Customer Service Excellence : Enhancing Frontline Image |
| Customer Service Excellence : Understanding Customer Behavior & Building Lasting Business Relationship |
| Customer Service With A Heart – Creating A Service Culture For Your Organization |
| Effective Customer Service For Supervisors Of Frontline Personnel |
| Enhancing Customer Service – Excellence Call Center Image |
| Excellent Customer Service – The Customer Is King |
| Excellent Customer Service & Employees’ Motivation |
| Excellent Service Mastery Program |
| Handling Difficult And Demanding Customers |
| Improving Customer Service For Greater Customer Satisfaction |
| Managing Customers For Profit; Not For Sales |
| Mastering The Art of Managing Difficult People |
| Relating Towards Customer Service Excellence Module 1 |
| Relating Towards Customer Service Excellence Module 2 |
| ServicePeak! Secrets To Superior Customer Service |
| The Essence of Customer Service : An Essential Tool for Today’s Business Growth |
| The GRID Principle Towards Excellent Service / Product |
| The Grid Principles Towards Thinking Out Of The Box |
| The STAR Principle Towards Excellent Service Mindset |
| The Star Principles Towards Effective Customer Service |
| Transform Your Customer Service Into A Business Opportunity |
